Privacy and Terms
Broadband Solutions acceptable use policy forms part of Broadband Solutions Standard Form of Agreement
Details on our Hardware Warranty
This is a summary of our complaint handling process for customers and former customers who are covered by the Telecommunications Consumer Protections Code (TCP Code).
This is our policy regarding customers who repeatedly commit copyright infringement.
This summary gives you the important information you need to know about your ADSL plan.
This summary gives you the important information you need to know about your Midband Ethernet plan. It covers things like the length of your contract, how much you need to pay each month, what’s included and what’s not.
This is Broadband Solutions’ Standard Form of Agreement under section 479 of the Telecommunications Act 1997, called our ‘Customer Terms’.
This is our financial hardship policy
We are committed to guarding your privacy and personal information
If you wish to appoint an Advocate or Authorised Representative to deal with us on your behalf
The Telecommunications Consumer Protections Code (“TCP Code”) is a comprehensive code of practice for the Telecommunications Industry