Compliments & Complaints
Call 1300 683 000
For international call +613 99126000
For hearing impaired customers Contact us via the National Relay Service on 133 677
For Translating & Interpreting Service on 131 450
By letter to
PO Box 151,
Collins Street West,
VIC, 8007
Fax +613 9999 3100
What’s your complaint handling process?
Here’s our complaints handling process